How can we help?
Email support@keenshift.ai. We normally reply within 1–2 business days.
Playing a marked moment
Open Nights, choose a night, then tap the play button beside a possible-snoring episode. Playback reads the saved recording on your iPhone; it is never uploaded.
Correcting a sound
Tap “Not snoring” beside a moment. Snora excludes it and recalculates that night immediately. Sensitivity in More applies only to future nights, and local calibration can be reset there.
Improving night-to-night comparisons
Keep phone placement similar, leave the microphone uncovered, and plug the iPhone in overnight. The displayed peak is relative to the phone microphone, not calibrated decibels.
Removing bedroom audio
Press and hold an entry in Nights to delete that night, or choose More → Storage & data → Delete all Snora data. KeenShift has no server copy.
Snora is not a medical device or medical advice. If you are concerned about breathing or sleep, talk to a qualified clinician.