How can we help?
Email support@keenshift.ai. We normally reply within 1–2 business days.
Playing a marked moment
Open Nights, choose a night, then tap the play button beside a possible-snoring episode. Playback reads the saved recording on your iPhone; it is never uploaded.
Correcting a sound
Tap “Not snoring” beside a moment. It leaves that night’s list, the next moment moves up, and the night is recalculated without it. A correction re-ranks only the night it was made on; it never changes the detector. Sensitivity in More applies only to future nights, and Reset corrections is there too.
Improving night-to-night comparisons
Keep phone placement similar, leave the microphone uncovered, and plug the iPhone in overnight. The displayed peak is relative to the phone microphone, not calibrated decibels.
Removing bedroom audio
Press and hold an entry in Nights to delete that night, or choose More → Storage & data → Delete all Snora data. KeenShift has no server copy.
Snora is not a medical device or medical advice. If you are concerned about breathing or sleep, talk to a qualified clinician.